Retail Security Officer
Full Time
Facilities Coordinators
Our roles
Facilities
Posted 3 weeks ago
The operational hub of a building — contractor management, helpdesk tickets, supplier liaison, and the daily detail that keeps the operation running.
The role
Facilities Coordinators run the day-to-day operation of a building from the FM help desk. The role covers ticket triage, dispatching the right engineer or supplier, contractor access management, planned-maintenance schedule tracking, supplier paperwork (RAMS, permits, insurance), and acting as the building's central point of contact for everything that is not already running smoothly. The role is part coordinator, part liaison, part organiser.
Who it suits
The role suits organised workers who are composed under a steady stream of small problems and capable of keeping multiple tickets moving without losing any. It is well-suited to FM administrators stepping up, and to those moving in from PA, EA, or office management backgrounds who want a more building-focused role.
A typical shift
Eight to ten hours, typically business hours with some flexibility for contractor visits and out-of-hours emergencies. The shift includes help desk triage, dispatching contractors and engineers, follow-up on outstanding tickets, planned maintenance schedule management, RAMS and permit-to-work paperwork, project support for the FM Manager, and closing the day with a clean ticket list and handover to the on-call team.
Requirements & expectations
- FM help desk or coordination experience, confirmed by reference
- Right to work in the UK
- Confidence with CAFM systems, such as Concept Evolution, Maximo, Planon, Elogbooks or similar
- Strong written English and a composed telephone manner
- RAMS, permit-to-work and contractor management awareness
- Comfortable with multiple competing priorities and a steady stream of help desk traffic
- IOSH Working Safely or equivalent preferred, with training support available
Skills you’ll gain
- CAFM competence and help desk discipline at building or portfolio level
- Contractor management and supplier relationship skills
- Compliance documentation, including RAMS, permits, insurance and statutory inspections
- A direct path into Assistant FM, Facilities Manager and Contract Manager roles
Where you could work
Conifer places Facilities Coordinators across corporate HQs, residential developments, healthcare estates, schools, and multi-site portfolios. We match by sector, CAFM system, and the kind of building the worker does their best work in.
About Conifer
Conifer isn't another agency. We're the partner businesses call when reliability matters, when fit matters, and when "good enough" isn't good enough. We look after our people, take care of the compliance behind the scenes, and pick up the phone when you need us — every shift, every site, every time.
